returns

Return and Refund Policy

Thank you for shopping at www.theluxuryartmepra.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return:

Your item must be unused and in the same condition that you received it
Your item must be in the original packaging
Your item needs to have the receipt or proof of purchase

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Customer service We love to help

Personal advice

Our products are not standard, so neither is our advice. Depending on your demands and wishes we will personalize your products exactly the way you want them. Mepra products with your personal touch!

Lifetime warranty

Because of the way we design, build and test our products, we are confident that we make products that are the very best. If you have any problem with our products? We will solve it the best way we can.

Support to customers

Customer Service has been a top priority for us since we started in 1947 and it will always be our top priority. Get support from real, live people by phone, email or live text chat. We will help you with all of your questions.

In your own language

We speak our languages, because we deliver Mepra products all over the world. We can communicate with you in your own language. Just let us know how what we can do for you, our support team is available.