Shipping information

How long does it take for my order to ship?

We ship all orders as quickly as possible with Fedex or UPS, but please note that there may be processing delays in shipping during sale events and for individual products.
If you need to receive your package by a specific date, you can always contact Customer Service

If you order personalized products, shipping will be in consultation with you.

Shipping Rates & Delivery Options

Our policy is simple: We'll ship anything on our site to everywhere in the world. No minimums. No kidding.

-- We offer free shipping worldwide for orders above 100 USD (below 100 USD shipping is 18 USD) --

Region A - Europe (EUR 20 /  USD 23) - Free shipping for orders above 100 EUR

Region B - United States + Canada  (EUR 30 /  USD 33) - Free shipping  for orders above 100 USD

Region C - Listed Countries (EUR 70 /  USD 78) - Free shipping  for orders over 100 EUR / 100 USD
Argentina, Australia, Azerbaijan, Bahrain, Belarus, Brazil, Brunei, China, People's Republic of, Georgia, Iceland, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Korea, South, Kuwait, Lebanon, Malaysia, Maldives, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, New Zealand, Norway, Oman, Philippines, Qatar,
Russia, Saudi Arabia, Serbia, Singapore, South Africa, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, Vietnam, Taiwan, Hong Kong, Macau

Region D - All other Countries (EUR 100 /  USD 115) - Free shipping for orders over 100 EUR / 100 USD
For shipments to countries in region A and B customs duty and VAT are paid by Mepra.   

Looking for returns info?

Please read the full details of our Return and Refund Policy.

Customer service We love to help

Personal advice

Our products are not standard, so neither is our advice. Depending on your demands and wishes we will personalize your products exactly the way you want them. Mepra products with your personal touch!

Lifetime warranty

Because of the way we design, build and test our products, we are confident that we make products that are the very best. If you have any problem with our products? We will solve it the best way we can.

Support to customers

Customer Service has been a top priority for us since we started in 1947 and it will always be our top priority. Get support from real, live people by phone, email ([email protected]) or live text chat. 

In your own language

We speak our languages, because we deliver Mepra products all over the world. We can communicate with you in your own language. Just let us know how what we can do for you, our support team is available. 
Hello! Based on your location we suggest you to use your regional settings: USA - English